Introduction & Effective Date

Hyde Legal Group, PLLC ("we," "us," "our," or "Firm") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. This policy is effective as of April 1, 2026 and applies to all our services, including our website, client portal, and consulting services.

1. Information We Collect

We collect personal information necessary to provide legal services, improve our website, and communicate with clients and prospective clients. The types of information we collect include:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address, and other contact details provided through contact forms or direct communication.
• Consultation & Engagement Information: Information provided during initial consultations, case intake forms, and ongoing client matters, including legal issues, background information, and relevant documentation.
• Client Portal Information: Documents, communications, and information uploaded to or exchanged through our secure client portal.
• Payment Information: Billing address, payment method details processed through our payment processor (Panther Pay).
• Newsletter & Communications: Email address and preferences for receiving legal updates through our newsletter service (Mailchimp).

B. Information Collected Automatically

• Cookies & Tracking Technologies: Information about your browser, IP address, pages visited, referral source, and interaction with our website through cookies and similar technologies.
• Analytics: Website usage patterns and behavior tracked through Google Analytics to improve our website performance and user experience.
• Client Portal Activity: Login information, document access patterns, and portal usage analytics from our secure client portal (powered by Supabase).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Legal Services: To provide legal advice, representation, and case management.
• Communication: To respond to inquiries, maintain attorney-client communication, and provide updates regarding your legal matters.
• Client Portal Management: To manage access to secure client portals and facilitate document exchange.
• Billing & Payment: To process payments, send invoices, and manage client accounts.
• Service Improvement: To analyze website usage, improve our services, and enhance user experience.
• Marketing & Outreach: To send newsletters, legal updates, and promotional communications (only to those who opt-in).
• Legal Compliance: To comply with applicable laws, court orders, and professional legal obligations.
• Security & Fraud Prevention: To detect, prevent, and address technical issues and security breaches.

3. Information Sharing & Disclosure

We limit disclosure of personal information to protect your privacy. We share information only in these circumstances:

A. With Your Consent

We share information with third parties only when you have explicitly consented to such disclosure.

B. Legal Obligations & Court Orders

We may disclose information when required by law, court order, subpoena, or government request. We will attempt to provide notice of such disclosure unless legally prohibited.

C. Service Providers

We share necessary information with trusted service providers who assist in delivering our services:

• Supabase: Secure database and client portal hosting
• Mailchimp: Newsletter and email marketing communications
• Panther Pay: Payment processing and billing
• Google Analytics: Website usage analytics

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain appropriate security measures.

D. Co-Counsel & Referral Partners

When you consent or when necessary for your case, we may share information with co-counsel, outside consultants, or referral partners working on your legal matter.

E. Legal Protection

We may disclose information to protect the rights, property, and safety of our Firm, our clients, or the public, or to enforce our Terms of Service.

4. Attorney-Client Privilege & Confidentiality

We take the protection of attorney-client privileged information with the utmost seriousness. Our secure client portal is designed to maintain the confidentiality of all privileged communications. Any breach of this confidentiality is strictly prohibited under Texas law and ethical rules governing attorneys.

Work product doctrine also protects documents, analysis, and strategy prepared in anticipation of litigation from disclosure to third parties.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All sensitive data transmitted through our website and client portal is encrypted using industry-standard SSL/TLS protocols.
• Secure Client Portal: Our client portal requires strong authentication and employs multi-layer security protocols to protect documents and communications.
• Access Controls: Only authorized Firm personnel with a legitimate business need have access to client information. Access is restricted and monitored.
• Data Backup: Regular backups of client information are maintained to prevent data loss.
• Physical Security: Our office facilities maintain physical security measures to prevent unauthorized access to client files.

No Guarantee of Security: While we employ robust security measures, no data transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience:

A. Types of Cookies

• Essential Cookies: Necessary for website functionality, navigation, and security.
• Performance Cookies: Track website usage through Google Analytics to understand visitor behavior and improve our services.
• Marketing Cookies: Used to track marketing campaign effectiveness (if applicable).

B. Your Cookie Choices

Most web browsers allow you to control cookies through browser settings. You may decline cookies; however, this may limit your ability to use certain features of our website. For more information about cookies, visit www.allaboutcookies.org.

C. Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as IP address, pages visited, and interaction patterns. For information about how Google uses this data, visit Google's privacy policy at https://policies.google.com/privacy.

7. Third-Party Services & External Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external websites. We are not responsible for the privacy practices of third-party services. We recommend reviewing the privacy policies of any third-party sites you visit.

Third-Party Service Providers We Use:

• Supabase: Secure cloud database for client portal and document management
• Mailchimp: Email marketing and newsletter platform
• Panther Pay: Payment processing and billing services
• Google Analytics: Website analytics and traffic analysis

Each of these services has its own privacy policy governing how they handle your data. We recommend reviewing their privacy practices.

8. Children's Privacy (COPPA Compliance)

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will take immediate steps to delete such information.

Parents or guardians who believe we have collected information from a child under 13 should contact us immediately at alisha@hydelegalgroup.com.

Minors between 13 and 18 should obtain parental permission before providing personal information through our website.

9. Your Privacy Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

A. Access & Portability

You have the right to request a copy of the personal information we have collected about you in a portable format.

B. Correction & Amendment

If your personal information is inaccurate or incomplete, you have the right to request correction or amendment of your data.

C. Deletion & Erasure

Subject to legal and professional obligations, you have the right to request deletion of your personal information. Please note that we must retain certain information for legal compliance, client service continuation, and professional obligations.

D. Opt-Out of Marketing Communications

You may opt-out of receiving marketing emails and newsletters by clicking the "Unsubscribe" link in any email communication or by contacting us directly.

E. Cookie Preferences

You can control cookie settings through your browser preferences or opt-out of Google Analytics tracking.

F. Texas Data Privacy and Security Act (TDPSA) Compliance

As a Texas-based firm, we comply with the Texas Data Privacy and Security Act. If you are a Texas resident, you have the right to:

• Know what personal information is collected about you
• Know whether personal information is shared or sold
• Request deletion of personal information collected from you
• Opt-out of the sale or sharing of personal information
• Request correction of inaccurate personal information

G. How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: alisha@hydelegalgroup.com
• Phone: (210) 668-8368
• Mail: Hyde Legal Group, PLLC, 2722 W. Bitters Rd., Ste 220, San Antonio, Texas 78248

We will respond to verified requests within 30 days as required by applicable law. We may request additional information to verify your identity before processing your request.

10. Data Retention

We retain personal information for the duration necessary to provide legal services and comply with applicable laws:

• Email Communications: Retained as part of client files unless requested otherwise.
• Website Analytics: Google Analytics data is typically retained for 26 months.
• Newsletter Subscribers: Email addresses retained until unsubscribe or deletion request.
• Payment Information: Payment records retained per IRS requirements (7 years).

After the retention period ends, information is securely destroyed. Client data will be retained longer if required for ongoing legal matters, regulatory compliance, or professional obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be effective upon posting to our website with an updated "Effective Date." For significant changes, we may provide notice by email or prominent notice on our website.

Your continued use of our website and services following the posting of changes constitutes your acceptance of the modified Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: